Our Philosophy

At CMA, we care about the heart of a community, and we inspire our association partners to build better communities through professionalism, effective leadership and responsible citizenship. These ideals are reflected in neighborhoods that are the preferred places to call home.

As an important element of our mission, CMA provides outstanding service, lifestyle enhancement, value and excellence in association management.

We enhance the value of residential communities by providing industry knowledge, proven expertise and quality service – all designed to create a Community. Well Served.

To learn more about our exceptional association management service, request information or call.
Jean Sloan
Manager of Business Development
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What Are You Looking For in a Management Company?

The Highest Standards of Quality and Service

The process of selecting a management firm partner is one of the most important decisions facing a community association's Board of Directors. When it comes to protecting the value of your neighborhood, CMA provides timely, accurate information for board decision making.

  • Adheres to the highest ethical standards
  • Possesses an outstanding reputation
  • Employs top-notch, professionally qualified staff
  • Strives to enhance the appeal and value of your property
  • Exemplifies industry leadership in community association management
  • Sets up solid operational policies and plans for future financial needs
  • Helps develop a positive sense of community

CMA provides a full array of key operational services designed to protect and enhance your property values.

Financial Services

  • From collection of assessments, accounts payable management, through our financial reporting and budget guidance, CMA will provide timely, accurate information.

Consulting Services

  • Expertise from an operational perspective; CMA assists Boards with planning and execution.

Operations/Administrative Services

  • Advanced management skills and integrated technology support CMA services vital to the Board of Directors in the performance of their duties.

Online Association Services

  • Boards, homeowners and CMA staff "are on the same page," utilizing software tools tailored to the specific needs of association management.

Our Leadership Team

Judi Phares

President and CEO, CMCA®, PCAM®

Judi M. Phares is the President and CEO of CMA. She is a member and past President of the Dallas-Fort Worth chapter of CAI, and chaired the Community Association Managers International Certification Board (CAMICB). Phares also served as past Chair PCAM® - Ethics Committee and is past Chair of the Texas Community Association Advocates, Inc., the public policy voice for property owner associations in Texas, as well as being previously involved in the PCAM program as an instructor.

Phares was honored as a recipient of the Prestigious Barbara Keenan Byrd Award for her Exceptionally valuable contribution to Community Association Management Certification. Her company, CMA, is the winner of the prestigious American Business Ethics Award and the Greater Dallas Business Ethics Award, which honor companies that demonstrate a firm commitment to ethical business practices in everyday operations, management philosophies, and responses to crises or challenges.

Bill Partridge

Chief Financial Officer, CPA

Bill Partridge has been the CFO of CMA since 2008. Partridge has over 35 years of financial management and analysis experience in a wide variety of industries, including real estate finance, restaurants and hospitality, advertising, telecommunications, banking, and oil & gas.

Mr. Partridge graduated summa cum laude as class valedictorian from Wichita State University in 1984, with a Bachelor of Business Administration degree in Accounting. Partridge is a licensed CPA in the state of Texas.

Jean Sloan

Manager of Business Development

Jean Sloan has been the Business Development Manager for CMA since 2012. Prior to joining CMA, Sloan worked eight years for Ryland Homes in Land Development and Acquisition, handling HOA matters for the DFW Region including managing start up communities, and transition to and oversight of professional management. Prior to that, Sloan spent 14 years with The Hahn Company/TrizecHahn Development in a variety of capacities from retail to office properties, including marketing, operations and leasing.

With over 25 years of commercial and residential real estate experience, licensed real estate agent, as well as her volunteer service to her own HOA board and a 501(c) (3) non-profit charity board makes her a perfect fit for CMA’s Business Development role.

Rob Koop

Executive Vice President of Operations, CMCA®, AMS®, PCAM®

Rob Koop joined Community Management Associates in 2004, initially as a Portfolio Association Manager. During his tenure he has led operations as Vice President in the Mid Cities and Allen regional offices. His 20 years of association management experience in both the Dallas/Fort Worth and Northern California markets allow him effectively lead and train his management team. Rob has a Bachelor of Arts degree in Economics from the University of Texas at Dallas.

Koop was accepted into the inaugural 2017/2018 class of the Urban Land Institute’s North Texas Center for Leadership, which is designed to help build tomorrow’s community leaders who are dedicated to responsible land-use and creating and sustaining thriving communities.

Ray Caprio

IT Manager

Ray Caprio has been a part of the CMA IT Department since 2003. Progressing from Technical Support Specialist to his current role as IT Manager, Ray now oversees and coordinates all IT systems, processes, equipment, and software. Ray also participates in the planning, and is responsible for the implementation, of policies and procedures to ensure system provisioning and maintenance that is consistent with company goals, industry best practices, and regulatory requirements. Ray has a Bachelor of Science degree in Computer Science from the University of Texas at Dallas.

Karyn Bradley


Karyn Bradley joined CMA in 2009 as the Accounting Supervisor. Karyn now oversees the Staff Accountants, Accounts Payable, Accounts Receivable, and the Closing Department. Karyn graduated from the University of Akron in 1983 with a Bachelor of Science degree in Business Finance. Previously, she has worked in the construction industry in South Carolina and the waste removal/disposal/recycling industry in Florida. During her time in Florida, Karyn held a State of Florida Realtor License.

Certifications and Professional Designations:

  • PCAM: Professional Community Association Manager, the highest industry certification
  • AMS: Association Management Specialist
  • CMCA: Certified Manager of Community Associations
  • SPHR: Senior Professional in Human Resources