Our Philosophy

At CMA, we care about the heart of a community, and we inspire our association partners to build better communities through professionalism, effective leadership and responsible citizenship. These ideals are reflected in neighborhoods that are the preferred places to call home.

As an important element of our mission, CMA provides outstanding service, lifestyle enhancement, value and excellence in association management.

We enhance the value of residential communities by providing industry knowledge, proven expertise and quality service – all designed to create a Community. Well Served.

To learn more about our exceptional association management service, request information or call.
Jean Sloan
Manager of Business Development
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What Are You Looking For in a Management Company?

The Highest Standards of Quality and Service

The process of selecting a management firm partner is one of the most important decisions facing a community association's Board of Directors. When it comes to protecting the value of your neighborhood, CMA provides timely, accurate information for board decision making.

  • Adheres to the highest ethical standards
  • Possesses an outstanding reputation
  • Employs top-notch, professionally qualified staff
  • Strives to enhance the appeal and value of your property
  • Exemplifies industry leadership in community association management
  • Sets up solid operational policies and plans for future financial needs
  • Helps develop a positive sense of community

CMA provides a full array of key operational services designed to protect and enhance your property values.

Financial Services

  • From collection of assessments, accounts payable management, through our financial reporting and budget guidance, CMA will provide timely, accurate information.

Consulting Services

  • Expertise from an operational perspective; CMA assists Boards with planning and execution.

Operations/Administrative Services

  • Advanced management skills and integrated technology support CMA services vital to the Board of Directors in the performance of their duties.

Online Association Services

  • Boards, homeowners and CMA staff "are on the same page," utilizing software tools tailored to the specific needs of association management.

Our Leadership Team

Judi Phares

President and CEO, CMCA®, PCAM®

Judi M. Phares is the President and CEO of CMA. She is a member and past President of the Dallas-Fort Worth chapter of CAI, and chaired the Community Association Managers International Certification Board (CAMICB). Phares also served as past Chair PCAM® - Ethics Committee and is past Chair of the Texas Community Association Advocates, Inc., the public policy voice for property owner associations in Texas, as well as being previously involved in the PCAM program as an instructor.

Phares was honored as a recipient of the Prestigious Barbara Keenan Byrd Award for her Exceptionally valuable contribution to Community Association Management Certification. Her company, CMA, is the winner of the prestigious American Business Ethics Award and the Greater Dallas Business Ethics Award, which honor companies that demonstrate a firm commitment to ethical business practices in everyday operations, management philosophies, and responses to crises or challenges.

Bill Partridge

Chief Financial Officer, CPA

Bill Partridge has been the CFO of CMA since 2008. Partridge has over 35 years of financial management and analysis experience in a wide variety of industries, including real estate finance, restaurants and hospitality, advertising, telecommunications, banking, and oil & gas.

Mr. Partridge graduated summa cum laude as class valedictorian from Wichita State University in 1984, with a Bachelor of Business Administration degree in Accounting. Partridge is a licensed CPA in the state of Texas.

Jean Sloan

Manager of Business Development

Jean Sloan has been the Business Development Manager for CMA since 2012. Prior to joining CMA, Sloan worked for almost eight years for Ryland Homes in Land Development and Acquisition, handling HOA matters for the DFW Region including managing start up communities, and transition to and oversight of professional management. Prior to that, Sloan spent 14 years with The Hahn Company/TrizecHahn Development in a variety of capacities from retail to office properties, including marketing, operations and leasing.

With over 25 years of commercial and residential real estate experience, licensed real estate agent, as well as her volunteer service to her own HOA board and a 501(c) (3) non-profit charity board makes her a perfect fit for CMA’s Business Development role.

Rob Koop

Executive Vice President of Portfolio Operations, AMS®, CMCA®, PCAM®

Rob Koop joined Community Management Associates in 2004, initially as a Portfolio Association Manager. During his tenure he has led operations as Vice President in the Mid Cities and Allen regional offices. His 16 years of association management experience in both the Dallas/Fort Worth and Northern California markets allow him effectively lead and train his management team. Rob has a Bachelor of Arts degree in Economics from the University of Texas at Dallas. He was recently accepted into the inaugural 2017/2018 class of the Urban Land Institute’s North Texas Center for Leadership, which is designed to help build tomorrow’s community leaders who are dedicated to responsible land-use and creating and sustaining thriving communities.

Pam Grundy

Executive Vice President of Onsite Operations, AMS®, CMCA®

Pam Grundy joined CMA in 1995 with more than 25 years of experience in managing business operations, including 18 years owning and managing retail businesses in Dallas. In her tenure at CMA, Grundy has acquired extensive experience with master planned communities. Her role on the management team has provided an example for Association Managers, promoting excellent customer service and CMA’s fundamental values as the priority for daily activity and sound decisions. She also cultivates high standards for managers utilizing established CMA policies and procedures, industry best practices and building strong relationships through integrity, responsiveness and accountability.

Grundy graduated with a Bachelor’s degree in Education from East Texas State University.

Mike Lesku

Vice President of Onsite Operations, AMS®, CMCA®, PCAM®

Mike Lesku joined CMA in 2007 as a Portfolio Manager in the Allen Region. In 2008, he was promoted to the Director of Operations position at Stonebridge Ranch, a 5,000 acre community with 9,400 homes. After 8 years at Stonebridge Ranch, Mike moved to the Corporate Office where he served as the Director of Strategic Planning & Project Management for 5 years. In 2020, Mike was promoted to Vice President of Onsite Operations..

Prior to joining CMA, Mike spent 20 years in various management roles in the hotel, resort, and private club industries including General Manager & Regional Director.

Mary Beth Hays

Human Resource Manager, SPHR®, CMCA®

Mary Beth Hays, a certified Senior Professional in Human Resources (SPHR), joined CMA in January 2003 as Human Resource Manager. While at CMA, Mary Beth has earned her CMCA designation, managing one of CMA’s community associations for approximately one year, while maintaining her HR role. Subsequently, she has taken on the additional management responsibility for Customer Care and Administrative Services.

With 30 years of business and HR management experience, Mary Beth brings a well-rounded perspective to the company’s business operations and organizational development. Mary Beth has an Associates of Science degree from Southern Illinois University.

Ray Caprio

Information Systems Supervisor

Ray Caprio has been a part of the CMA IT Department since 2003. Progressing from Technical Support Specialist to his current role as Information Systems Supervisor, Ray now oversees and coordinates all IT systems, processes, equipment, and software. Ray also participates in the planning, and is responsible for the implementation, of policies and procedures to ensure system provisioning and maintenance that is consistent with company goals, industry best practices, and regulatory requirements. Ray has a Bachelor of Science degree in Computer Science from the University of Texas at Dallas.

Karyn Bradley


Karyn Bradley joined CMA in 2009 as the Accounting Supervisor. Karyn now oversees the Staff Accountants, Accounts Payable, Accounts Receivable, and the Closing Department. Karyn graduated from the University of Akron in 1983 with a Bachelor of Science degree in Business Finance. Previously, she has worked in the construction industry in South Carolina and the waste removal/disposal/recycling industry in Florida. During her time in Florida, Karyn held a State of Florida Realtor License.

Lois Bray

Regional Vice President, CMCA®

Lois Bray joined the CMA Management Mid-Cities team in 2010 as a Portfolio Association Manager. She held a Texas Real Estate license for 30 years and is CMCA certified. Lois has over 13 years of Facilities and Property Management experience for both commercial and residential real estate. Prior to joining CMA as a Portfolio Manager, Lois was solely responsible for all aspects of start-up and daily operations required for company expansion of a New York based Facilities and Property Management company into the Texas market. Currently, Lois and her Mid-Cities team proudly manage over sixty (60) Homeowners’ Associations around the DFW area.

Certifications and Professional Designations:

  • PCAM: Professional Community Association Manager, the highest industry certification
  • AMS: Association Management Specialist
  • CMCA: Certified Manager of Community Associations
  • SPHR: Senior Professional in Human Resources