Today’s renters may be tomorrow’s owners in your community. It pays to promote a sense of belonging, so that they can quickly adjust to the community standards.
Today’s renters may be tomorrow’s owners in your community—or even board members. They may also live in your community for only a short time. Whatever the eventual outcome, it pays to promote a sense of belonging, so that renters can quickly adjust to the community standards. By doing so, the leasing experience will be a positive one for tenants, landlords, and neighbors.
Responsibilities of the HOA
The homeowners association has a limited, but important role in setting the foundation and expectations for a positive experience. The HOA must solicit cooperation from the landlord/non-resident owner in setting up communication with the new renter. In turn, the landlord should provide the renter’s contact information from the lease. Once the lines of communication are open, the renter can have access to the association website, copies of the HOA rules, and information about the amenities. He or she can also be included on mailing lists and in the association directory, if applicable.
Responsibilities of the Landlord/Owner
We advise our clients to share this sequence of steps in order to assimilate the new renter into the community. Following these steps will help to foster the best possible relationships between tenant and landlord, and between tenant and the community.
The more information you provide about your renters and to your renters, the more successful they will be in assimilating into the community. This sequence of steps enables the HOA, landlord, and renters to all share a positive association living experience.
Vice President of Onsite Operations, CMCA®, AMS®, PCAM®